by Alpa Lally

There can be no downplaying the tremendous responsibility placed upon apartment operators.

In exchange for what is usually a renter’s largest monthly financial obligation, operators are charged with providing quality homes and outstanding customer service. The importance of these tasks is clear.

But today’s property managers have the opportunity to play an even more important role in their renters’ lives. They can be true partners in helping their residents improve their financial well-being. And as you will see, they can do this in multiple ways.

Read Alpa Lally’s article in the Rental Housing Journal.