by Andrew Ruhland

Every apartment community is a machine. At the center is the on-site team that ensures everything is running smoothly. While a knowledgeable leasing team is crucial to the front-end success of a community, the maintenance team manages the intricate mechanics of it all.

From keeping the grounds clean to fulfilling countless work orders and resident requests, maintenance teams are always there to answer the call. But in an area of work with a historically high turnover rate and that can sometimes be underappreciated, finding and retaining quality maintenance team members can be a difficult feat for even the most successful apartment companies.

Read Andrew Ruhland’s article in Multifamily Executive.