Grace Hill has expanded the Commercial Kingsley Excellence Awards, adding an Elite 5 and 100% Club to their awards line-up. These awards will recognize the efforts of commercial real estate owners and operators who excel in the area of tenant satisfaction.
A Healthy Bottom Line Requires Happy Tenants
Regardless of what type of commercial real estate you manage, improvements to tenant satisfaction are central to a healthy bottom line. There is quantifiable evidence of a direct correlation between the contentment of tenants and renewal rates, and higher gross and effective rents.