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A customer-focused approach that provides valuable information regarding resident behavior and trends can alter the trajectory of the entire industry. Operators can use these revolutionary payment platforms to create a convenient and rewarding experience.
Operators are looking to innovative platforms that encompass user-friendly features such as QR codes for seamless use and effective cost reduction measures. This forward-thinking approach ensures sustainability and greater ROI regardless of the advancements made in the world of EVs.
Part of the reason the industry fell behind on the pet-friendliness meter is due to standardized policies, many of them antiquated and replete with many of the restrictions and concepts mentioned above. A perfect pet policy is one that covers the general bases above as well as the…
Centralization quickly became one of the biggest post-pandemic buzzwords in the multifamily industry, but explaining it can be a challenge. That’s because it can mean different things to different organizations and can be implemented in a multitude of ways.
According to a recent study by apartment operator Cortland, 82% of Gen Z apartment renters say having a dog influences the decisions they make related to housing. Many operators have responded by modifying their policies to become exceedingly pet-friendly, including easing restrictions.
While a smooth-running property is part of the equation, the most important component to driving renewals is to think of retention more holistically and provide residents with true optionality at the point of renewal. Retention can and should be about more than just keeping a resident in their…
Renters are modern. They expect to be able to manage their lives from the palm of their hand, and that includes their living spaces and rental experience. Today’s renters demand flexibility, affordability and options. They want it provided by their apartment community — and they want it now.
Creating a pet-friendly community isn’t as easy as simply reducing restrictions and allowing a free-for-all atmosphere. A measured approach is required, and the suggestions above will help ensure that properties are not only pet-friendly, but pet-responsible, as well.