All the multifamily news you need
The top storylines in multifamily this week are third-party management, more 2025 goals, multifamily priorities, happier teams and residents, AI in real estate decisions, pricing algorithms, three-day evictions bill, Grace Hill names new CTO and VP of Growth and housing starts favor multifamily and BTR.
Grace Hill announced the appointment of Chris Fontan as Chief Technology Officer and Trey Tubbs as Vice President of Commercial Growth. These strategic hires reinforce Grace Hill’s commitment to driving cutting-edge SaaS technology and data-driven insights that enhance real estate performance and facilitate business growth.
Grace Hill announced the winners of the 2025 Kingsley Excellence Awards and the 2024 Ellis Customer Experience Best in Class Award for Resident Surveys, which both honor property management companies that have excelled in providing a positive resident experience and created exceptional brand loyalty.
Grace Hill celebrated an incredible year in which the company expanded its service and solutions through a series of strategic acquisitions, innovative new products and partnerships. The company also added 350 new customers representing 2 million units across the United States.
Watch the post-awards interview with Stephanie Anderson, senior director of communications and social media at Grace Hill. Anderson was awarded Silver in the new Social Media Influencer Award category at the MHN Excellence Awards celebration in December 2024.
Grace Hill announced the winners of the 2024 Impact Hero Awards. This annual awards program recognizes people and organizations for making a positive impact in their communities. The grand prize was presented to Mindi Kissling, assistant vice president of Learning Program Management at Windsor Communities in Houston.
Grace Hill, an innovator of talent and customer management solutions for commercial and multifamily real estate, announced today its acquisition of Realync, the leading virtual platform for resident tours and communication, to strengthen its offering and meet the growing industry demands for virtual solutions.
Mystery shopping has existed since the 1940s, but, even after 80 years, its presence in the multifamily industry remains underutilized. Mystery shopping can be an excellent tool for ascertaining the customer experience and the effectiveness of on-site teams, as well as a way to assess the digital aspects…