The top storylines in multifamily this week are data driving decisions, digital reputation management, waste DNA testing, rent control and investments, hiring challenges and package management.
Package Follow-up Fatigue Stresses Resident Relations
More packages arrive each day at apartment communities, overflowing lockers and storage facilities and making a mess of common areas. Unfortunately, residents feel that urgency first-hand in the form of daily calls, texts, emails and resident portal reminders to pick up their packages.
How to Best Handle Package Deliveries at Apartment Communities
Packages are inundating apartment communities across the country every day and buildings are even more prone to drowning in deliveries as the holiday gift mayhem unfolds. So what can property managers do to survive the deluge of packages hitting their communities?
Reclaim Precious Square Footage Through Off-site Package Management
From parking to patios, storage to poolside seating, space is finite at multifamily properties. Because square footage is directly linked to revenue at apartment communities, it is critical to leverage each inch of real estate and maximize the return on investment (ROI).
Proptech: ‘Fees’ is Not a Four-Letter Word
One area of operations where property managers are turning to fee-based solutions is package management. The benefits for operators are clear. Third-party package services offer off-site package storage and eliminate the burden and liability of package management from onsite teams.
Industry Trends Report | Week of March 22
Among this week’s most interesting multifamily storylines: utilizing tech without sacrificing personal connections, reflecting on multifamily’s COVID-19 response, package solutions that might be causing more problems, a look back at the last decade of multifamily transactions, the apartment markets dominating the pandemic era, and amenity must haves as the lockdown ends.
Is Your Package Solution Causing Problems?
Package management had become a growing concern for apartment communities, even before “safer at home” and “quarantine” became a part of our everyday life. But the pandemic triggered an irreversible trend for consumers, who now rely on e-commerce for even their most basic needs.
Industry Trends Report | Week of March 15
This week’s top multifamily storylines include ways to make housing more affordable, product knowledge in leasing, addressing the package management burden, construction delays continue, questioning the suburban push and caring for pet-owning residents.
Lift the Burden of Package Management from On-Site Teams
Office teams have served as the intermediaries between delivery services and residents, receiving packages on behalf of residents, submitting arrival notifications, and facilitating distribution. It was a time-consuming job, but the emergence of e-commerce has turned the task into a liability.
Industry Trends Report | Week of Dec. 14
This week’s top multifamily news includes: work-from-home’s impact on resident needs, continued confidence in multifamily housing fundamentals, contactless package management, diversity and inclusion in multifamily, the year-end multifamily buying spree and workforce housing development.