All the multifamily news you need
Many multifamily operators view essential amenities as basic services that residents expect and also as passive revenue streams. These everyday touchpoints represent your most frequent interactions with residents. The communities that recognize this have shifted their entire retention strategy.
The top storylines in multifamily this week are amenity fees vs. junk fees, navigating pet-friendly communities, halloween event ideas, the surge in deliveries and package management, bridging the digital divide, Grace Hill'a 2024 Impact Hero Winners, older adults flock to senior housing and rent growth to rise in…
Convenience comes at a premium, but Americans are increasingly willing to pay extra for services that simplify. This has naturally extended to multifamily housing, where residents often seek amenities that enhance their experience. What's critical is the approach they take when charging residents.
The age of one-click purchases and same-day deliveries has created a new kind of monster — a significant increase in package deliveries to multifamily properties. The allure of free and immediate shipping, however, is reaching a tipping point for retailers and multifamily communities. It's making life difficult for…
The front door has become the new point of sale, and e-commerce has experienced unwavering growth. Multifamily communities face an unprecedented challenge. The once-simple task of receiving a package has transformed into a complex logistical operation that can overwhelm onsite teams and diminish the resident experience.
The top storylines in multifamily this week are high-speed internet and reliable cell reception, mystery shopping, fall package surge, finding lost pets, managed WiFi, marketing's growing influence in decision-making, Sun Belt growth and how the potential Fed rate cut will affect multifamily.
Outsourcing is becoming an increasingly popular strategy for multifamily owners and operators looking to streamline operations, reduce costs and focus on their core competencies. Companies are certainly not alone, however, when feeling hesitant to turn over the reins. Fortunately, these fears can be easily overcome.
Renters expect the home experience to mirror their tech-savvy, convenience-driven lifestyle. As margins continue to be tight, multifamily is leaning on the power of outsourcing to provide an elevated service level. Outsourcing has emerged as a powerful tool to reduce costs and gain a competitive edge.