by Doug Pike

Recruiting and hiring talent has grown into an exceedingly exhausting and tedious task in the current labor climate, spurring many multifamily management companies to shift their focus to associate retention. In fact, a 2021 Rental Housing Market Study revealed that 53% of property management companies list employee retention as their top concern. To keep their employees, apartment operators have been forced to significantly increase wages and enhance benefits. But compensation isn’t the only catalyst to retain team members. Retaining top talent requires a holistic and proactive approach, which includes customized training to empower and engage employees.

Read Doug Pike’s article in UNITS