Focusing on that customer experience creates a long-term impact on new leases, renewals, resident retention, and better reputation. Multifamily can leverage some impactful strategies from other industries to deliver a better experience to renters.
Pet ownership has skyrocketed during the past few decades, increasing from 56% to 70% of households from 1988 to 2022, according to the American Pet Products Association. Just as many renters have welcomed new pets into their households.
Get Covered today announced it has hired Rick Folgmann as Chief Operations Officer. Folgmann, an adept fintech veteran, possesses more than 25 years of executive leadership experience in various sectors of the financial and insurance industries.
Engrain, the market leader in interactive mapping technology and data visualization software for the built environment, today announced that it has raised $12 million in Series A funding to drive platform enhancements across the company’s suite of technology offerings.
Circa, an innovative payment technology company, today announced it has hired Matt Cox as Chief Revenue Officer. Cox, a rental housing industry sales veteran, has an extensive track record of leadership experience and growth-oriented results.
Get Covered, a leading insurance technology provider for multifamily operators, managers and residents, today announced it has raised $14.5 million in total funding after closing a recent investment round. RET Ventures, State Farm Ventures®, WISE Ventures and LeFrak participated in the round.
Jacob Carter, founder and CEO of Nurture Boss, joins us to discuss hyper-personalization in marketing campaigns. 80% of consumers are much more likely to make a purchase if their experience is personalized. How can we take this information and implement it into the renter customer journey?
Multifamily housing has been propelled into a new era of leasing – and not by choice. Apartment operators had to implement new technologies out of necessity during the pandemic. But in the mad scramble to implement new tech, operators didn’t have adequate time to consider the long-term ROI.
Engrain, the market leader in interactive touring, mapping and data visualization software for the multifamily industry, today announced the release of street map and satellite map views within SightMap, multifamily’s leading interactive map tool.
Get Covered today announced the release of its new credit monitoring product. Get Covered’s credit monitoring tool will help residents build their credit scores by reporting on-time rental payments to major credit bureaus and will report up to 24 months of past payments.