Property Management

How Video is Revolutionizing Resident Communication

Video is transforming how property managers engage residents. By featuring real team members in videos, communities can build trust, familiarity and stronger connections, reassuring residents about who oversees their community. These dynamic formats boost engagement and comprehension compared to static texts or emails.

Occupancy Boost: Strategies to Improve Resident Retention

Every interaction is an opportunity to build trust and loyalty—or to lose it. Investing in the physical environment and the resident relationship creates communities where people want to stay. Hosting community events, creating shared spaces, encouraging connection and helping residents feel at home are part of the process.

Industry Trends Report | Week of July 21

The top storylines in multifamily this week are Berit Tomten name Woman of Influence, multifamily is an anchor in turbulence, underwriting metrics improve, pets and resident satisfaction, the Consumer Review Fairness Act, Gen Z and connected living, overlooked ROI metrics, social media metrics and smart energy managment.

Industry Trends Report | Week of July 14

The top storylines in multifamily this week are Modera St. Paul welcomes first residents, recovery will be incremental, multifamily outlook adjusted, fee transparency, using data for effective decision-making, manufactured housing's growing appeal, tech-driven maintenance training, AI and SEO strategy and using social media for conversions.

Industry Trends Report | Week of July 7

The top storylines in multifamily this week are app fatigue and convenience, pets and short-term rentals, where affordable housing is needed the most, PetScreening's new AI tool, Travtus and Engrain upgrade Everyday (AI), insurance costs easing, tackling fraud, tech adoption and authenticity in resident communication.

Rising Insurance Costs May Be Easing

The rising costs of property insurance that have been affecting the multifamily housing industry may be leveling off as owners and operators deal with the impacts of natural disasters on their daily operations. Firms are experiencing mixed results, but overall financial improvements in the insurance industry may lead…