Resident Retention

Industry Trends Report | Week of March 3

The top storylines in multifamily this week are the benefits of proactive maintenance, 2025 spring leasing preview, how to address the top renter pet peeves, monetizing dormant amenities, how self-service is transforming leasing, why companies need to benchmark, Mill Creek named Development Firm of the Year and lenders…

Turning Dormant Amenities into Opportunities

In the realm of property management, rentable amenities present an often-overlooked revenue opportunity. It's not that residents don't want to use these spaces, it's often a matter of not knowing how. These items can generate new income streams while enhancing the resident experience.

Industry Trends Report | Week of January 13

The top storylines in multifamily this week are marketing channel diversification, leveraging services for retention, fostering trust with third-party clients, resident onboarding, media coverage of pricing software, living walls, occupancy improves, owners unite against price gouging in California and food aid reached pets displaced by Los Angeles wildfires.

Industry Trends Report | Week of January 6

The top storylines in multifamily this week are SmartRent launches investment program, rate cuts and higher RTO in 2025, apartment rent growth dips, helping in pet emergencies, data-driven strategies for leasing, 2025 multifamily anti-resolutions, revolutionizing multifamily websites, how AI is transforming multifamily and branding trends for the next…

Industry Trends Report | Week of December 2

The top storylines in multifamily this week are towing and resident happiness, Hamilton Zanze CEO shares insights, Boomers vs. Zoomers at work, the evolution of tech vendors, navigating technological changes, streamlining leasing using AI, supply and demand not in sync and rent growth forecasts.

Increased Satisfaction Is as Simple as Opting In

You can't make an omelet without breaking eggs. Similarly, you can't create a well-ordered parking ecosystem in a multifamily community without consequences for people parking in spaces they shouldn't be in. Owners and operators can win overall parking satisfaction by allowing their residents to play an active role…

Industry Trends Report | Week of November 18

The top storylines in multifamily this week are Mill Creek starts preleasing at Modera Parkside, multifamily demand soars, more people returning to the office, all leases are important, hurricane response done right, Trump and affordable housing, marketing strategies in 2025 and multifamily corporate branding.