Resident Retention

Industry Trends Report | Week of November 18

The top storylines in multifamily this week are Mill Creek starts preleasing at Modera Parkside, multifamily demand soars, more people returning to the office, all leases are important, hurricane response done right, Trump and affordable housing, marketing strategies in 2025 and multifamily corporate branding.

Industry Trends Report | Week of November 4

The top storylines in multifamily this week are marketing after peak season, who should handle parking in a community, 2024 Voice of the Property Manager, fraud detection, interactive maps for maintenance, multifamily absorption hits record levels, CRE in the Trump Administration and California voters reject rent control.

The Price Tag for Superior Service and Convenience

Convenience comes at a premium, but Americans are increasingly willing to pay extra for services that simplify. This has naturally extended to multifamily housing, where residents often seek amenities that enhance their experience. What's critical is the approach they take when charging residents.

A Convenience Conundrum: The Burden of Same Day Delivery

The age of one-click purchases and same-day deliveries has created a new kind of monster — a significant increase in package deliveries to multifamily properties. The allure of free and immediate shipping, however, is reaching a tipping point for retailers and multifamily communities. It's making life difficult for…

Industry Trends Report | Week of September 23

The top storylines in multifamily this week are resident incentives, hybrid work shapes design, smoking and accommodation requests, how AI is transforming maintenance, centralization popularity rising, project delays, oversupply conditions improving and how the rate cut affects multifamily investing.

Industry Trends Report | Week of September 16

The top storylines in multifamily this week are rewards programs, Harris vs. Trump on housing, cooling through the ground, how online reviews impact communities, e-mail marketing for multifamily, revenue management legislation, the Fed drops interest rates, multifamily completions surge again and Amazon orders employees back to the office.