THOUGHT LEADERSHIP

Overcoming the Fear of Outsourcing

by Dan Beary

Multifamily owners and operators may feel hesitation about outsourcing, due to concerns like loss of control, data security and service quality. However, there are significant benefits of outsourcing, including cost savings and operational efficiency, particularly in areas like package management. Owners can utilize strategies to mitigate fears, including thorough research of providers, establishing solid service-level agreements (SLAs) and by ensuring effective communication and risk management.

Read the article in The Multifamily Journal


Turning Investment Properties Into a Friction-Free Legacy

by Ashlee Cabeal

Real estate investors can streamline the management of their properties to create a lasting legacy, accomplished by leveraging technology, outsourcing and ensuring efficient property management. By adopting a forward-thinking approach, investors can enhance the value and longevity of assets.

Read the article in The Multifamily Journal

How Parking Problems Undermine Reputation

by Kevin Juhasz

Inadequate parking management can negatively affect a multifamily community’s reputation. Parking issues can frustrate residents and deter potential renters. Effective parking solutions, including better communication, technology integration and clear policies, are essential to maintaining resident satisfaction.

Read the article in Multifamily Executive


MULTIFAMILY TECHNOLOGY

Creating the Best Customer Experiences

by Andrew Ruhland

The importance of understanding residents’ needs and preferences cannot be overstated. Owners and operators must deliver personalized services that foster loyalty and satisfaction, leveraging technology to streamline communication and service requests. Solid training in customer service ensures that every interaction contributes positively to the resident experience, ultimately leading to higher retention rates.

Read the article in UNITS


Multifamily Designed to Help Lower Energy Consumption

by Franco Faraudo

Solara in Rotterdam, N.Y., is designed with energy-efficient features like smart thermostats, solar panels and LED lighting, all aimed at helping residents lower their utility costs. These initiatives can attract eco-conscious renters and contribute to long-term sustainability goals.

Read the article in Propmodo

Marketing Data Points That Matter

by Jessica Fiur

Key performance indicators (KPIs) are an important component of assessing the effectiveness of multifamily marketing campaigns. All data can be useful, but in an age where information is almost limitless, it’s important to understand which points are the most relevant.

Read the article in Multi-Housing News


INDUSTRY NEWS

PetScreening Named to 2024 Inc. 5000 List

by Paul Willis

PetScreening was named to the prestigious Inc. 5000 list, recognizing it as one of the fastest-growing private companies in the U.S. The pet management solutions provider was recognized for its rapid growth, driven by the increasing demand for pet-friendly rental communities and the need for effective management solutions. PetScreening’s CEO credits the company’s success to its innovative approach and commitment to customer satisfaction, making it a valuable partner in the multifamily industry.

Read the article in The Multifamily Journal


Here Are the Top Cities for Job Growth

by Erika Morphy

The New York-White Plains metropolitan region tops the list of U.S. cities that lead in job creation, driven by factors like tech innovation, infrastructure development and population growth. These cities are attracting businesses and talent, fueling their economic expansion and providing opportunities for multifamily developers.

Read the article in GlobeSt

Owners Consider Demolition As Conversion Challenges Mount

by Sasha Jones

New York owners face growing challenges as office building debts mature amid declining property values and rising conversion costs. Some are demolishing older buildings due to the difficulties of repurposing them into residential or mixed-use spaces. Owners must navigate an increasingly tough real estate market.

Read the article in Bisnow

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