THOUGHT LEADERSHIP
Onsite Teams, NOI Suffer from a Lack of Renewal Automation

by Kevin Murphy
For onsite teams, resident renewals can be time-consuming and complex and the amount of work the process requires is staggering at times. The business side of it alone is a challenge, and it carries the risk of creating a negative customer experience and a correlating effect on net operating income. Tech tools can bring automation to the process and reduce the stress on leasing personnel.
Read the article in The Multifamily Journal
Investing in the Future: The Upcoming Year in Multifamily
by NAA Staff
Scott Lebenhart, chief investment officer for Ashcroft Capital, talks with the National Apartment Association about the firm’s investing philosophies and the organization’s focus on the Sun Belt metropolitan areas. Lebenhart also offers insight into the upcoming year for multifamily.
Multifamily’s Newest Design Expectation is Wellness
by Trisha Endaz
The aging population, the anxiety resulting from the pandemic and the increase in remote work have given rise to the interest in holistic health and wellness in multifamily communities. Modern renters want communities that share a focus on health and happiness.
MULTIFAMILY TECHNOLOGY
How Will the Prospect Journey Evolve and Improve in the Future?

by Paul Willis
The evolution of the prospect journey has seen a phenomenal acceleration over the last few years and the next five years are expected to continue that pace. Renters want a leasing experience that’s less in-person and more like the digital-centric world they embrace.
Read the article in Multifamily Executive
The Next Innovation of Sight Maps & Self-Guided Tours
by Apartments on the Go
Renters want the option of self-guided tours, but there are challenges caused by people and processes, not tech, that hinder its growth. Brent Steiner, founder and CEO of Engrain, talks about the need for innovation in the area of tours, as well as the power of sight maps.
Listen at Apartments on the Go
Proptech Roundup: Funding, Leadership and Innovation
by MFE Staff
The week leading into Apartmentalize was packed with announcements from proptech firms. Among the news was Rent.’s introduction of integrated tour scheduling and Janine Steiner Jovanovic was named CEO of LeaseLock, a lease insurance and financial technology provider.
Read the article in Multifamily Executive
INDUSTRY NEWS
Bargaining Power Shifting Toward Residents

by Olivia Luekmeyer
Multifamily enjoyed skyrocketing rent growth for years, but the balance of power is tilting toward residents as the apartment market begins to soften. New-lease asking rates rose less than 2% for the 12-month period from last May. The drop from double-digit rates a year ago is one of the largest decelerations since the 2008 financial crisis, according to the Wall Street Journal.
Rent Control Renaissance: More Housing is the Best Path
by Jack Elbaum
Rent control refuses to go away despite the notion that more than 70% of investors and developers say the measures derail their housing plans, shifting their interest to other regions. History has repeatedly shown that the best path out of a housing crisis is to build more housing.
Read the article in YieldPro
Fed Holds on Rate Hike for June
by Erik Sherman
The Federal Reserve announced, as expected, to hold off raising interest rates for the month of June, ending a run of 10 consecutive hikes over a span of 15 months. However, the door was left open for new hikes in July and other economic factors may quash any relief for commercial real estate.
Read the article in GlobeSt