THOUGHT LEADERSHIP

The Package Predicament: Enhancing Security, Saving Time

by Dan Beary

Multifamily communities face challenges with increased package deliveries giving rise to more theft. Effective package management is essential for resident satisfaction and property management efficiency. Outsourcing to third-party providers can handle fluctuating package volumes, reducing internal burdens and costs. Implementing such solutions can positively impact the resident experience and community reputation.

Read the article in The Multifamily Journal


Building Identity: What’s in a Name?

by Barbara Ballinger

Multifamily developers use strategies like focus groups and historical research to choose names for communities that resonate with residents and support marketing efforts. Naming can influence perception, aiding in lease-ups and branding. Effective names incorporate location, features or historical significance.

Read the article in UNITS

Compliant Procedures for Live-In Aides

by Kathi Williams

Live-in aide requests in senior housing must be handled properly to comply with fair housing law, which includes proper documentation, a fair verification process and defining the role of aides. Managers need to stay updated on regulations to avoid issues and ensure residents’ needs are met efficiently and fairly.

Read the article in Multifamily Insiders


MULTIFAMILY TECHNOLOGY

‘Social’ ESG Impacts in Multifamily Housing

by Andrew Ruhland

The social aspects of Environmental, Social and Governance (ESG) in multifamily housing can improve residents’ quality of life and financial well-being. These include credit reporting of rent payments, digital payment platforms and reward programs for timely payments. These measures enhance resident satisfaction, reduce delinquencies and support financial stability, ultimately benefiting residents, owners and operators by fostering stronger communities and steady financial returns.

Read the article in UNITS


The Top Online Reputation Management Musts

by Julia Crawford

Effective online reputation management is essential for property managers to attract and retain residents. Key strategies include monitoring online reviews across multiple platforms, responding promptly to negative feedback and maintaining high service standards. These practices not only enhance a property’s reputation but also boost occupancy rates.

Read the article in Rental Housing Journal

MHN Executive Council: How to Approach SEO

by Jessica Fiur

Search engine optimization (SEO) in multifamily requires a holistic approach, including optimizing local SEO through tools, creating high-quality and engaging website content and ensuring a seamless user experience. Consistent messaging across all channels, keyword research, and regular analysis of user interactions are crucial for improving visibility.

Read the article in Multi-Housing News


INDUSTRY NEWS

64 NYC Office Buildings Eyed for Residential Conversions

by Jack Rogers

Sixty-four office buildings in New York City are being considered for residential conversions through the city’s Office Conversion Accelerator Program. The initiative, launched by Mayor Eric Adams, aims to transform underused office spaces into up to 20,000 apartments over the next decade to address the housing crisis. So far, four buildings have started the conversion process, creating 2,100 new apartments.

Read the article in GlobeSt


33 Million Properties At Risk As Hurricane Season Looms

by Ryan Wangman

More than 32 million residential properties from Texas to Maine are at risk from hurricane-force winds this season, potentially costing $10.8 trillion in damages. Houston and Dallas have already experienced significant storm damage, highlighting the urgent need for preparation. With La Niña conditions and high sea surface temperatures predicted, an active hurricane season is anticipated.

Read the article in Bisnow

Multifamily Investment Falls to Four-Year Low

by Jon Leckie

Multifamily real estate investment experienced a significant decline, reaching a four-year low in 2023. Factors such as rising construction costs, labor shortages and increased regulation contributed to the downturn. While certain markets remain resilient, While certain markets remain resilient, experts suggest a cautious outlook, emphasizing the need for adaptive strategies.

Read the article in CoStar

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