maintenance

Industry Trends Report | Week of May 19

The top storylines in multifamily this week are tech for resident retention, the tough road for energy efficiency, marketing strategies, teams that go above and beyond, Fair Housing and maintenance, the downtown development revival, CAPREIT named a top workplace, multifamily benefits from sidelined homebuyers and NYC's rent stabilization…

A Multifamily Mantra: Tech for Retention

As the multifamily industry gears up for its peak leasing season, it finds itself at a critical turning point. Although more prospects are checking out properties, keeping current residents happy is essential for maintaining profitability and controlling turnover costs. It's also essential for communities to be prepared to…

Industry Trends Report | Week of March 3

The top storylines in multifamily this week are the benefits of proactive maintenance, 2025 spring leasing preview, how to address the top renter pet peeves, monetizing dormant amenities, how self-service is transforming leasing, why companies need to benchmark, Mill Creek named Development Firm of the Year and lenders…

The AI-Driven Evolution of Multifamily Properties

Artificial intelligence (AI) is revolutionizing multifamily real estate by enhancing operational efficiency and resident experiences. Tools like predictive analytics, chatbots and smart technologies are streamlining property management tasks such as maintenance scheduling, lease renewals and rent collection.

Industry Trends Report | Week of November 4

The top storylines in multifamily this week are marketing after peak season, who should handle parking in a community, 2024 Voice of the Property Manager, fraud detection, interactive maps for maintenance, multifamily absorption hits record levels, CRE in the Trump Administration and California voters reject rent control.

Interactive Maps Enhance Maintenance Operations

Integrating interactive maps into maintenance operations raises the level of professionalism and quality of work maintenance teams are able to deliver, subsequently boosting the resident experience. The visual data that interactive maps offer helps maintenance teams perform their day-to-day tasks more efficiently while raising living standards.

Industry Trends Report | Week of September 9

The top storylines in multifamily this week are e-commerce and the package surge, setting workplace boundaries, maintenance issues and substitute housing, parking and resident satisfaction, using AI to streamline, medical services as an amenity, apartment affordability, inflation at three-year low and Freddie Mac's new CEO.

Industry Trends Report | Week of June 3

The top storylines in multifamily this week are building a 21st century maintenance team, eliminating parking minimums, winning over NIMBYs, the future of apartment websites, management trends, renters are staying longer, Jen Tindle joins Grace Hill and only five markets were over 3% in rent growth.