Workforce Landscape

Creating the Optimal Onboarding Experience

Just as residents don’t want to be forgotten about after they move in, new associates don’t want to be thrown into the proverbial fire with little guidance or resources. A proper onboarding experience is critical, particularly in an industry with fierce competition to retain high-performing associates.

Industry Trends Report | Week of November 6

The top storylines in multifamily this week are revolutionizing delinquency solutions, capturing the attention of renters, talent and supply chain issues, parking and reputation, digital marketing strategy, resident retention, renter preferences, the battle over service fees and owners doing more with less.

Industry Trends Report | Week of October 2

The top storylines in multifamily this week are parking management, recession proofing, the difference between service and support animals, marketing and the C-suite, AI and due diligence, ev charging rules, owner expenses for every dollar, SCOTUS denies rent contol case, and development delays.

Industry Trends Report | Week of September 18

The top storylines in multifamily this week are using data to address parking problems, employee mental health, amenities you need now, TikTok and marketing, fighting fraud, artificial intelligence, regional bank risks, interest rates and NMHC's new housing initiative.

Industry Trends Report | Week of September 11

The top storylines in multifamily this week are promoting responsible pet ownership, amenity versatility, brand messaging, tomorrow's renters, data visualization, EVs and natural disasters, future rent growth, where the jobs are going and rising multifamily insurance.

Industry Trends Report | Week of September 4

The top storylines in multifamily this week are retaining residents through choice, ESG, emergency response for residents, centralization, data-based decisions, tech for reducing burnout and turnover, operational efficiency challenges, Q4 deals and economists distort the record on rent control.

Industry Trends Report | Week of August 28

The top storylines in multifamily this week are renters driving innovation, co-living and the affect on housing, tips for hiring the right people, pet technology, package management, bicycle amenities, the multifamily construction pipeline, distress in the CRE market and the revival of small multifamily homes.