Grace Hill has expanded the Commercial Kingsley Excellence Awards, adding an Elite 5 and 100% Club to their awards line-up. These awards will recognize the efforts of commercial real estate owners and operators who excel in the area of tenant satisfaction.
Regardless of what type of commercial real estate you manage, improvements to tenant satisfaction are central to a healthy bottom line. There is quantifiable evidence of a direct correlation between the contentment of tenants and renewal rates, and higher gross and effective rents.
The top storylines in multifamily this week are apartment transactions, pressure on PMs to maintain profits, residential conversions, maintenance centralization, paths to efficiency, tips for effective reputation management, home-buying pessimism and the Fed unleashes a 10th interest rate hike.
It is no surprise that when the market slows down, multifamily operators typically compensate with cost-cutting measures to bolster their margins. While cutting back and finding efficiencies can help companies stay profitable, the belt tightening may ultimately hurt owners both in the short and long run.
David Deitz, co-founder and president of Birchstone Residential, is a big believer in using a strengths-based culture to build a company. Multifamily Executive recently got a chance to talk with Deitz about the benefits and impact of such a culture.
During a recent Apartments on the Go podcast, Sentral Vice President of Asset Management and Transition, Julie Butler, sat down with hosts Matt Ruedlinger and Courtney Smith to discuss Sentral’s revolutionary hospitality approach to property management.
Sentral, a full-service management company offering any length of stay, today announced its acquisition of Align Residential, a national management firm specializing in innovative residential experiences. The acquisition expands Sentral’s communities to 40, and the company’s network to 15 U.S. cities.
The top storylines in multifamily this week are the ongoing development of teams, the great multifamily breakup, the importance of settlements, the impact of employment data on multifamily, multifamily executives’ predictions for the coming year and changes PMs and marketers should consider.
The top storylines in multifamily this week are using automation for retention, helping associates face change, improving apartments for remote workers, people are looking to move, hiring property management and multifamily helping the homeless.
The top storylines in multifamily this week are managing in a fast-paced environment, cooling apartment demand, red flags in leasing, hiring and retention practices, personal touches in communications and the economy spurs developers to delay projects.