Thought Leadership

Industry Trends Report | Week of July 20

Multifamily's top storylines this week are Mill Creek partners with Habitat for Humanity golf tourney, multifamily starts on rise, project type let to NYC structural failure, true leadership, mixed-use developments, zoning, the KPI graveyard, integrating AI and tasks PMs shouldn't be doing.

Industry Trends Report | Week of July 13

Multifamily's top storylines this week are Hamilton Zanze adds another asset to HZ Evergreen Fund, SmartRent names Danny Harris as VP of Sales, Mill Creek wins NAA Excellence Award, resident chats, roadmap to wellness, company culture, running a smart AI pilot, digital accessibility and rethinking AI spend.

Industry Trends Report | Week of July 6

Multifamily's top storylines this week are RF Investment exits Ally Waste after successful growth, Quarterra and Mill Creek each break ground on new communities, resident happiness, effective use of resident surveys, maintenance staffing challenges, using AI for insight and cost control, renters are gaming the system and construction.

Industry Trends Report | Week of June 22

Multifamily's top storylines this week are the improving leasing environment, fewer vendors doesn't mean fewer issues, rethinking pet-friendly, new hires for Quarterra and CAPREIT, 21st Century ROAD to Housing Act, SmartRent launches virtual intercom, amentiy copy and SEO and keeping aging buildings safe.

Are Resident Surveys Broken or Just Misused?

Nearly every operator uses resident surveys to collect feedback, track satisfaction, and compare property performance across communities. But somewhere along the way, the industry began treating surveys as scoreboards instead of what they were meant to be: operational improvement tools.

Industry Trends Report | Week of June 8

Multifamily's top storylines this week are pet-inclusive housing, sport-anchored communities, bridging the affordable housing financing gap, Quarterra's ARCA welcomes first residents, Chicago's rental overhaul, renter demand holds steady, PetScreening and Yardi partner to transform policy management, SmartRent's new smart thermostat climate function and tech's affect on job satisfaction.