Training/Onboarding

Cultivating a New Employee Experience

One of the biggest issues facing multifamily has many different names. While “The Great Resignation" and “Quiet Quitting” may make for great headlines, these labels take away from the complexity and nuance of the issue — the gaps in the employee experience are affecting drive, performance and retention.

The Perils of “If It Ain’t Broke, Don’t Fix It”

When things are going well, people tend to let them be. “If it ain’t broke, don’t fix it” is the standard approach when everything flows smoothly. But, what if those “unbroken” solutions are actually causing hidden problems because all the focus is placed on other things?

Tailoring Training to Retain Talent in 2023

Recruiting and hiring talent has grown into an exhausting and tedious task in the current labor climate, spurring many multifamily companies to shift their focus to retention. Keeping top talent requires a holistic approach, which includes customized training to empower and engage employees.

Industry Trends Report |Week of February 27

The top storylines in multifamily this week are pets, training and retention, flexible living, the "E" in ESG, the role of multifamily marketers, the brave new world for leasing consultants, developers sour on the Sunbelt, background checks and a record number of people are looking to move.

Industry Trends Report |Week of February 13

The top storylines in multifamily this week are offering the right amenities, maintenance retention, evolution of multifamily tech, the rise of sustainability, using TikTok in multifamily marketing, ChatGPT and lead generation and the hidden costs of chronic understaffing.

Building Teams by Building Community

A lesson from recent hiring and retention challenges is that employees possess a powerful desire to thrive in their careers and go beyond a paycheck. This presents owners and operators an opportunity to build lasting connections with their employees, which in turn creates success in hiring and retention.