THOUGHT LEADERSHIP
Multifamily’s Path to a Paperless Future

by Terri Nicholson
A proactive approach to maintenance in pet-friendly communities can minimize damage and maintain a positive living environment for all residents. Communities can take practical steps to mitigate pet-related wear and tear, including durable materials, enhanced cleaning protocols and tracking the pet population. Using these resources can contribute to a harmonious and well-maintained environment.
Read the article in The Multifamily Journal
Helping Independent Rental Owners Achieve Success
by Apartments on the Go
Megan Orser, CEO of Smart Apartment Solutions and Smart Moves LLC, joins the Apartments on the Go podcast for a discussion on what it means to be an IRO and how multifamily is increasingly inclusive of IROs on the state and national level. Elevating IRO’s success means owners must advocate for themselves.
Challenging Assumptions About Apartment Operations
by Richard Berger
Occupancy rates have stabilized throughout the industry, but many multifamily owners are looking for new avenues of revenue as vacancy remains higher than desired and more supply moves into the market. Flex rentals, which appeal to younger generations and digital nomads, are helping many companies fill in the gap.
MULTIFAMILY TECHNOLOGY
The Future Of EV Infrastructure Is All About Convenience

by Mohammad Akhlaghi
Personal transportation is undergoing a significant shift, and multifamily owners need to consider the charging options they offer residents and not just charging speed. EV owners have often expressed their desire to have a dedicated charging station for themselves at their homes. Charging stations are frequently shared among multifamily residents, but owners need to focus more on making charging convenient and personal for their residents.
6 Ways to Humanize Multifamily Content in the AI Era
by Corina Stef
As technology evolves throughout the multifamily industry, concerns can arise that this path takes humanity out of the renting process. Human interaction is significant for lease conversions, and methods are available to blend people and tech to create efficiencies while still maintaining the personalization that today’s renters crave.
Read the article in Multi-Housing News
HUD Warns About Using AI for Resident Screening
by John Triplett
The Department of Housing and Urban Development is warning multifamily owners and operators to be cautious about using AI in resident screening, lest they run afoul of Fair Housing regulations. Many communities rely on screening companies to determine approval and some are using information that may lead to discrimination.
Read the article in Rental Housing Journal
INDUSTRY NEWS
Heather Moore Appointed President and COO of Connexus

by Marlena DeFalco
Connexus, the nation’s leading procurement and request for proposal (RFP) platform in the real estate sector, recently announced Heather Moore as President and Chief Operating Officer (COO), signifying a strategic move by the company to enhance its leadership team and position itself for continued growth. Moore has over 20 years of experience in multifamily operations and is poised to play a pivotal role in driving Connexus toward its objectives of creating operational and financial efficiencies for its client base.
Read the article in The Multifamily Journal
Buckingham Names Kristie Arnst Executive VP of Property Management
by Doug Pike
Buckingham Companies, a fully integrated real estate investment firm managing a portfolio of more than $3 billion in real estate, announced the promotion of Kristie Arnst to Executive VP. She will lead the further development of the leadership team, the vertical integration of its portfolio and the company’s continued growth.
Read the article in The Multifamily Journal
Squatters Legislation on the Rise As Multifamily Incidents Begin to Increase
by Isa Wilson
While squatters have historically focused on single-family dwellings, multifamily is facing an uptick in people illegally occupying units. The increase has prompted 11 states to pursue legislation that would strengthen the rights of property owners and make it easier to remove offenders. Five states have laws that are in place or take effect this summer.
Read the article in Apartment Advocate