THOUGHT LEADERSHIP
Challenges of Assistance Animal Accommodation Requests

by John Bradford
It’s easy to get lost in the maze of rules and regulations surrounding assistance animals, which is true for people new to multifamily or seasoned veterans. Beyond understanding the difference between assistance and support animals, leasing teams need to know what questions they can ask and when they can ask them.
Read the article in The Multifamily Journal
Achieving Corporate Wellness in Multifamily
by Apartment Academy
Mental health remains a crisis in the U.S. with more than 1 in 5 Americans dealing with the issue, and only half seeking help. Grace Hill’s Stephanie Anderson talks about mental health in the multifamily industry and how to improve corporate wellness within your onsite teams and residents.
Multifamily Meets the Resort: Adding Hotel-Style Amenities
by Scott Sowers
Owner/operators are looking closer at the hospitality industry, mimicking resort-like features to attract prospects and improve retention. Leasing teams are moving out of the office and into communal areas, while housekeeping and valet services are debuting at some properties.
MULTIFAMILY TECHNOLOGY
Finding the Silver Bullets in Multifamily Development Technology

by Chris Wood
Multifamily’s resistance to new technology has subsided on the operations and management sides, but the challenges remain when it comes to development tech. ROI-sensitive investors are hesitant to put their money into advancements that can sometimes carry heavy costs and have unrealized benefits.
Read the article in Multifamily Executive
How Proptech Could Change Multifamily Real Estate
by Jack Skelley
Proptech continues to make inroads in the multifamily industry, and more companies are beginning to understand the advantages of the technology for their residents and teams. Owner/operators also have an additional avenue to data collection and a centralized way to maintain properties.
Read the article in Urban Land
Converting Positive Experiences Into Online Reviews
by Leah Draffen
When a prospect considers moving to a community, it’s more likely than not that they’ll read online reviews for the property before making contact. To make the most of the feedback, teams need to boost the positives, listen to the negatives and respond to every review.
Read the article in Multifamily Executive
INDUSTRY NEWS
Homeownership Drops to 53-Year Low

by Barbara Billinger
Homeownership has dropped to 63.1%, according to the latest data from the U.S. Census Bureau, the lowest percentage since 1970. However, the number of renters continues its decade-long increase, hitting at 36.1% in the most recent figures. Only five states showed an increase in homeownership with Hawaii leading the pack at 1.2%. The largest decline was in Nevada, which saw ownership drop by 3.7%.
The Need for Mental Health Resources in Construction
by YieldPro
A more deliberate effort to provide mental health resources and reduce stigmatization is needed in the residential construction industry, according to the National Association of Homebuilders. Surveys and screening tools showed high levels of stress among workers.
Read the article in YieldPro
The Future of Multifamily is in Good Hands. Here’s Why.
by Laura Calugar
Tyler Marker started in multifamily by taking a part-time leasing job while working his way through college. Thanks to company and industry support, he now serves as a director of marketing and professional development. Marker shares his journey and his multifamily insights.
Listen to the podcast at Multi-Housing News