As the saying goes, “You never get a second chance to make a first impression.” Nicole Zdeb, Vice President of People Support at Birchstone Residential, discusses onboarding and new hires as well as the importance of having processes in place to ensure a new employee’s success.
Q&A With Frank Roessler of Ashcroft Capital
MFE recently got a chance to discuss the pace of investment sales with Frank Roessler, founder and CEO of Ashcroft Capital. In recent years, Ashcroft has been an active player in the transaction market, building a portfolio of 13,000 units in Florida, Georgia, North Carolina, and Texas.
Cultivating a New Employee Experience
One of the biggest issues facing multifamily has many different names. While “The Great Resignation” and “Quiet Quitting” may make for great headlines, these labels take away from the complexity and nuance of the issue — the gaps in the employee experience are affecting drive, performance and retention.
Industry Trends Report | Week of May 29
The top storylines in multifamily this week are assistance animals, corporate wellness, hotel-style amenities, development technology, proptech, online reviews, homeownership drops, mental health construction and why the future of multifamily is in good hands.
SmartRent Launches Community WiFi for Multifamily Properties
Communitywide connectivity can improve smart communities by providing stability for property technologies and smart-home devices. Community WiFi can be leveraged to boost lead conversions and resident retention, SmartRent notes.
NOI Drivers to Combat Rent Growth Decline: Revenue Recovery
While the typical industry reaction to rent growth decline is to batten down the hatches, operators are finding that focusing on resident renewals and identifying new NOI strategies within day-to-day operations better positions them to weather the storm.
Industry Trends Report | Week of May 22
The top storylines in multifamily this week are ESG reporting, pet-centric amenities, combatting rent growth loss with revenue recovery, pet tech, selecting proptech, ChatGPT and real estate, the dying American Dream, popular amenities and government lending.
Achieving Corporate Wellness in Multifamily
Mental health remains a crisis in the U.S. with more than 1 in 5 Americans dealing with the issue. Stephanie Anderson, senior director of communications and social media for Grace Hill, joins the Apartment Academy Podcast to discuss how multifamily can improve corporate wellness.
Pet-Friendly Rentals Can Help You Attract New Residents
Operators shouldn’t overlook the impact that their pet policies and amenities can have on their efforts to attract new residents. After all, we are a nation of pet lovers: 70 percent of U.S. households own a pet, according to the American Pet Products Association.
The Many Challenges of Assistance Animal Accommodation Requests
If the topic were cut and dried, it would be much easier for property teams. That is not the case with assistance animal accommodation requests, however. They are filled with nuances that can make them very challenging to the untrained eye—and sometimes even to those experienced on the topic.